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City Center
Funchal (Madeira)
2.4
mi
Airports
Cristiano Ronaldo Madeira International (FNC)
14.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Escape
“The on-site spa services were very nice, allowing me to unwind completely with a soothing massage that melted all my stress away.” view full review
Diverse Dining Options
“The themed restaurants offered a good culinary journey with each meal, particularly enjoying the fresh pizzas made in the on-site Italian restaurant.” view full review
Unique Design
“The hotel's architecture had an enchanting Grecian style, creating a picturesque ambiance that made every moment feel special.” view full review
Convenient Amenities
“The suite's kitchenette was a fantastic feature, allowing me to prepare light snacks and enjoy them on the balcony during sunset.” view full review
Rua du Vale da Ajuda detras do forum madeira perto da loja CR7 Edificio Monumental Palace II
Reviews and Ratings
Reviews from guests about their experience.
78%
loved their spa retreat and can’t wait to return.
7.8/10
Very good
Rooms
7.0
Location
8.8
Service
9.0
Dining
6.6
Guest reviews
7.8/10
based on 5 reviews
7.9
7.9/10 based on 657 reviews
Emily
United Kingdom,
February
2025
7.6/10
I had a delightful experience at the hotel, mainly due to the exceptional friendliness of the staff and the beautiful location with stunning ocean views. The all-inclusive offerings provided great value for money, although the dining options could use a bit more variety, especially during breakfast. The availability of pools and spa services added to the relaxation factor, making it a great choice for a vacation.
Rooms
7.0
The rooms were generally clean and spacious enough for a small family, but they felt a bit dated compared to what I'd expect from a luxury hotel.
Service
8.0
While many staff members were friendly and helpful, there were occasional lapses in attentiveness that could be improved.
Location
9.0
The hotel is situated in a beautiful area with easy access to local attractions and breathtaking ocean views. It felt conveniently located yet removed from the more tourist-heavy parts of the area.
Dining
6.0
The dining experience was decent, but the breakfast lacked variety and fresh options. Some meals were repetitive, which was a letdown.
Facilities
8.0
The variety of pools was a fantastic advantage, and the spa services were a wonderful way to unwind after a day of exploring.
Connor
United Kingdom,
January
2025
8.0/10
I had a lovely stay at this hotel, where the staff made a genuine effort to ensure our vacation was enjoyable. The facilities, particularly the multiple pools and spa, were a highlight, providing great relaxation options. However, the dining experience felt a bit repetitive at times, and I wished for a more varied breakfast selection. Overall, it was a good experience, but there's room for improvement in certain areas.
Rooms
7.0
The rooms were nice, albeit a bit smaller than I expected for a spa hotel. I enjoyed the lovely view of the pool and the ocean from my room.
Service
10.0
The service was absolutely outstanding. The staff were warm, welcoming, and always went the extra mile to help us, making our time here memorable.
Location
9.0
The hotel had a beautiful location with stunning views of the ocean. It was conveniently close to local attractions, which made exploring easy.
Dining
6.0
While the dining options were decent, I found that breakfast was quite repetitive and lacked fresh options like vegetables and juices. Nonetheless, the food quality was good.
Facilities
8.0
The hotel offered a great variety of facilities, especially the pools and the excellent spa services, which were perfect for unwinding after a day of exploring.
Mike
United Kingdom,
January
2025
7.8/10
I had a lovely stay at the hotel with its diverse dining options and inviting communal spaces. The spa services were particularly enjoyable, providing a perfect way to unwind. However, the rooms were a bit smaller than I expected for a 5-star hotel, and the evening music could be quite loud at times, making it hard to find some peace. Overall, it was good value for money with excellent all-inclusive offerings.
Rooms
7.0
The room was smaller than shown in the promotional images and could feel a bit cramped, especially for a family of four.
Service
9.0
The service was remarkable, with staff always available and willing to help, making my stay much more enjoyable.
Location
8.0
The hotel's location was beautiful, offering stunning ocean views, but it felt a bit far from the main tourist areas.
Dining
7.0
The buffet had a varied selection, but it often felt repetitive, and the same dishes were served daily.
Facilities
8.0
The hotel featured multiple pools that were well-maintained, providing a great area to relax and enjoy.
Tim
United Kingdom,
October
2024
7.6/10
I had a wonderful stay at this hotel, thanks to the exceptional service from the staff who genuinely made me feel welcomed throughout my visit. The beautiful ocean views were a highlight, and I loved the variety of activities available, making it a perfect family-friendly destination. However, while the dining options were diverse, I found some meals lacked the flair I was hoping for. The room, although spacious, felt somewhat outdated compared to what I expected from the pictures online.
Rooms
6.0
The room was spacious enough for two adults and a baby, but it was more dated than what the website photos suggested.
Service
9.0
The staff were exceptionally friendly and went out of their way to make my stay memorable.
Location
8.0
The location offered stunning ocean views and easy access to local attractions, enhancing my overall experience.
Dining
7.0
While the dining options were varied, I found that some dishes could be improved to match the overall quality of the hotel.
Facilities
8.0
The hotel boasted multiple pools that were clean and inviting, providing a wonderful relaxation spot.
John
United Kingdom,
October
2024
8.6/10
I had a delightful experience at this hotel, which is set in an absolutely stunning location with breathtaking views of the ocean. The variety of dining options was impressive, and I valued the spa services that helped me unwind. However, while the pools were lovely, I felt that the dining experience could offer more variety, especially for those with specific dietary needs. Overall, I found great value for money in their all-inclusive offerings.
Rooms
8.0
The rooms were spacious with generous-sized balconies, making it a pleasure to relax and enjoy the views.
Service
9.0
The service provided by the staff was exceptional; they were friendly and always eager to help with any requests.
Location
10.0
The hotel's location is just fantastic, with easy access to local attractions and beautiful ocean views.
Dining
7.0
While the dining experience was nice with a diverse selection, I think there is room for improvement in the variety and freshness of the daily offerings.
Facilities
9.0
The hotel boasted multiple well-maintained pools and spa facilities that greatly enhanced my time there.
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